Biography
Hi, I'm Rudrik Raina, a results-driven Business Intelligence professional with a passion for creating insightful, functional, and data-driven digital experiences. With several years of experience in fields like customers services and health consulting, I'm always looking for new and innovative ways to bring my client's visions to life and achieve their goals.
I believe that analytics is about more than just making dashboards look pretty. It's about solving problems and creating intuitive, actionable insights for stakeholders.
Whether I'm working on a data visualization project, business intelligence solution, or other products related to health and finance, I bring my commitment to excellence and data-centered thinking to every project I work on. I look forward to the opportunity to bring my skills and passion to your next project.

power BI
Client Relations
SQL
Skills
Education
Post Graduate Diploma in Management
2024-2026 | Jaipuria School of Business, GhaziabadThe program focuses on developing managerial skills, leadership qualities, and strategic thinking through a blend of academic learning and practical exposure. Specialized courses cover areas such as Finance, Marketing, Operations, Human Resources, Business Analytics, Strategic Management, and Organizational Behavior. Completed projects include data analytics initiatives, HR strategy development, and market research analysis using tools like Power BI, Excel, and statistical analysis software. Demonstrated expertise in business intelligence, data-driven decision making, and management consulting methodologies.
Master of Technology in Nanotechnology
2018-2020 | School of Nanotechnology, UTD, RGPV, BhopalRigorous postgraduate program focusing on advanced nanotechnology research and applications. Relevant courses included Nanomaterials, Nanoelectronics, Nanophotonics, Nanoscale Characterization Techniques, Nanofabrication, Quantum Mechanics, Nanobiotechnology, and Advanced Materials Science. Completed thesis on nanomaterial synthesis and characterization. Gained hands-on experience with electron microscopy, X-ray diffraction, and other advanced analytical techniques. Developed strong research skills in experimental design, data analysis, and technical documentation.
Bachelor of Engineering in Mechanical
2014-2018 | IES College of Technology, RGPV, BhopalComprehensive undergraduate program in mechanical engineering covering core principles and applications. Relevant courses included Thermodynamics, Fluid Mechanics, Heat and Mass Transfer, Mechanics of Materials, Machine Design, Manufacturing Processes, Engineering Materials, CAD/CAM, and Industrial Engineering. Completed capstone projects involving mechanical design, simulation, and optimization. Acquired proficiency in design software including AutoCAD, CATIA, and ANSYS. Developed strong analytical, problem-solving, and project management skills through laboratory work and practical applications.
Experience
Business Intelligence Intern @Central Electronics Limited, Govt. of India
Jun-25 - Jul-25 | Ghaziabad, Uttar PradeshResponsibilities involved collecting, cleaning, and structuring HRIS datasets covering recruitment, employee engagement, and retention metrics. Designed and developed interactive dashboards in Power BI and Excel to visualize key KPI's including attrition trends and performance metrics. Leveraged Power BI, Excel (Pivot Tables, Vlookup, Power Query), and data transformation techniques for comprehensive data extraction, analysis, and reporting. Successfully delivered actionable insights to support organizational decision-making and HR analytics initiatives.
Customer Service Associate - L2 @Magnum
Jun-2021 - Jan-2022 | Bhopal, IndiaResponsibilities included handling inbound and outbound customer calls, resolving customer queries and complaints, providing information about products and services, maintaining customer records, achieving call center targets, and ensuring high levels of customer satisfaction.
Health Consultant - L1 @eNoah
Jun-2020 - April-2021 | Indore, IndiaResponsibilities involved managing a high volume of outbound and inbound calls to hospitals across multiple U.S. time zones, supporting insurance companies in obtaining medical documentation, negotiating costs effectively, and ensuring smooth payment processing. Addressed concerns related to medical records and physician statements while adhering to HIPAA guidelines. Consistently met performance objectives and upheld strong customer service standards.